WRECKMASTER'S
SELF-GUIDED TRAINING
COURSE DESCRIPTION
This course is perfect for new tow operators who want to quickly learn essential skills. It’s also helpful for tow operators with some experience who want to make sure they’ve learned to perform basic techniques the right way. Other team members, such as dispatchers, will receive essential customer service tips and information to better understand the requirements of a tow operator’s job.
COURSE OUTLINE
- Critical Incidents & Stress
- Facility Orientation
- Proper Penmanship & Language
- Navigation & Drop Locations
- Customer Service
- Clothing & Readiness
- Equipment Orientation
- Circle Check
- Dangers of the Job
- Risk Assessment & When to Call for Assistance
- Incident Management
- S.C.E.N.E
- Taking Photos on Scene
- Scene Clean Up & Hazardous Materials
- Boosts, Tire Changes, & Fuel Calls
- Lock Outs
- Tow Capacity
- Carrier Load and Unload
- Light-Duty Hookup
- Dollies, Skates, & Sling Tows
- Driving Skills
- Damage Claims
- Broken Ball Joints & Missing Wheels
- Locked Wheels
- Parking Spot
- No Keys
- Two Cars on a Carrier
- Vehicle & Trailer
- Securement of Cargo
- Luxury Vehicles
- Hybrid & Electric
PREREQUISITES
This is an entry level course that will benefit those who are thinking of a career in towing, or those that have started a new position as a towing professional. There are no prerequisites to attend WreckMaster Training. That being said, there is a ton of information covered in level of training. It would be beneficial to attend the levels in order if acceleration to ensure you can keep up with the class.
RELIABLE CONNECTION
Each student is responsible for a quiet place, as well as a device and reliable internet connection to view the class.
REGISTRATION & DIGITAL ACCESS
An link will be emailed to you giving you access to this course and all future self-guided courses, tutorials, and subscription material. You will be able to access your courses 24/7 from your user dashboard.