POST CALL PROCEDURES
After a tow or service call has been completed, certain steps must be taken to finalize the call and prepare the truck for the next job. Every company will have unique post-call processes and paperwork to complete, however the most common information required will include the mileage for the job, the time spent on scene and any additional information such as expenses that may have been incurred during the job. Additional paperwork may be required depending on what jurisdiction you are working in, so being familiar with the local DOT or Ministry of Transportation regulations is important. Be sure to note where the vehicle was dropped and where keys for ignition are located.
One of the most important steps following a completed call is ensuring you are properly prepared for the next call. This includes re-stocking any equipment, tools or items that may have been used during the previous call. It is also important to double check your equipment and rigging to be sure it did not receive any damage and will be in good enough shape for the next call.
